Merchandising

Objective

Learn how to receive, present and maintain merchandise.

Content

Introduction to Merchandising

• Understand the general concepts of merchandising
• Understand how a merchandise plan is developed
• Receiving and Staging
• Understand how merchandise flows from the receiving dock to the selling floor
• Learn how goods are received and processed

The Merchandise Floor

• Understand store layout by the department, including flow and adjacencies
• Understand the process for merchandising the sales floor
• Explain how to read and execute a planogram to maximize sales
• Learn basic merchandising techniques
• Understand the impact of visual merchandising
• Understand floor recovery strategies and methods

Inventory Management

• Understand the process for price changes and the importance of pricing accuracy
• Understand the merchandise return process and the impact of returns on customer satisfaction and profitability
• Understand how to assess and process returned merchandise, including RTVs, damaged goods, and transfers
• Understand how inventory management systems support allocation and replenishment
• Understand the importance of stockroom management